This site does not collect personally identifiable information about individuals except when specifically and knowingly provided by such individuals. With your approval, this site may collect personally identifiable information through site registrations, coupon or sample requests, online surveys and other means. In addition, to help us improve the service that we provide on this site, we may collect non-personally identifiable information about your use of our site (such as sales, traffic patterns and other statistical information) by tracking your visit. We will not be able to identify you from the statistical information that we collect in this way.
Johnson & Johnson Limited will review the personally identifiable information that it holds about you regularly and will delete all such information from its records if you ask us to do so using the "Contact Us" form. In one section of this site you will be given the opportunity to send an Email to a friend About Splenda®. Johnson & Johnson Limited will not keep any record of, or otherwise track, the Email address or other personally identifiable information relating to any friend that you choose to Email.
Johnson & Johnson Limited uses information that it collects from you to better understand your needs and provide you with better service. The information we collect is also used to improve the content of our Web site and to give you updates about the site. We may use personally identifiable information to contact you, for example to give you more information about our products and services and other products and services that we think may be of interest to you, or to respond to any questions or comments that you may have. We may use the information we gather along with information obtained from third parties for the purposes set out above.
Johnson & Johnson Limited is committed to letting you choose how personally identifiable information is used. We will not share personally identifiable information collected on this site with any third parties (other than agents and contractors that we use in order to operate the site) unless we have your permission to do so. [The agents and contractors that we use to operate this site are all prohibited from using information collected on the site for their own purposes.
Marketing Opt-out: Although most SPLENDA® customers indicate that they welcome details of offers and other promotional material About Splenda® and other products and services that we think may be of interest to them, we acknowledge the right of our customers to choose. Accordingly, this Web site provides you with the opportunity to opt-out of receiving such communications. You can contact us, indicating that you no longer want to receive promotional material About Splenda® or other products and services.
Access and Correction: You have a right to know about the personally identifiable information that Johnson & Johnson Limited holds about you. You also have a right to have that personally identifiable information corrected or deleted. If you wish to exercise these rights please contact us by post at Johnson & Johnson Limited, P.O. Box 3581, Wokingham. RG40 9GX or via the "Contact Us" section.
This site is not directed to children and Johnson & Johnson Limited does not knowingly solicit information from any child under the age of 13. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.
SPLENDA® has made a substantial investment in server, database, backup and firewall technologies, which are an integral element of this Web site, in order to protect the security, integrity and privacy of the personally identifiable information that you provide from misuse or unauthorized alteration. Access is restricted to authorised Johnson & Johnson Limited personnel pursuant to reasonable security and privacy procedures. However, in deciding whether or not to submit personally identifiable information via this site you should keep in mind that no Internet transmission or computer network is ever 100% secure or error free.
Updating Personally Identifiable Information:
If you would like to update your personally identifiable information or preferences on how we communicate with you, please fill out the "Contact Us" form, or call on 0800 028 1222 Monday - Friday 9am - 5pm, or write to us at Splenda, P.O. Box 3581, Wokingham. RG40 9GX
This policy was last updated on 13-05-2013.